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Eurotank Amsterdam turns to data-driven decision making to further improve customer service

Updated: Apr 21, 2022

Systems Navigator's proven technology supports decision making based on facts and quantitative scenario comparison

Photo credit: VTTI B.V.

DELFT; October 26, 2021 - Systems Navigator supports VTTIs Eurotank Amsterdam (“ETA”) in using data-driven decision making to further optimize its operations, making use of Systems Navigator’s proven technology. The project consisted of a multi-scenario study focusing on product-in-tank allocations, tank-to-jetty lineup optimization, understanding bottlenecks and strategies to reduce waiting time for terminal customers. Simulation technology is an essential tool when optimizing terminal operations, as it provides insights into possible performance improvements and to find the best scenarios for investment, resulting in a balanced approach that benefits all terminal customers.

Data-driven decision-making

Systems Navigator’s simulation models allow terminals to benefit from a data-driven approach to further optimize terminal performance. The in-house developed models are proven in a global project portfolio and are continuously developed to match today’s customer requirements. Data-driven decision making is based on facts and quantitative scenario comparison.

On Systems Navigator side: “By analyzing and simulating the interaction between different terminal areas we gained a clear understanding of the current and future terminal performance.” – stated Ivo Majoor, Consultant at Systems Navigator.

About Systems Navigator

Systems Navigator is a global leader in advanced and predictive decision support technology. Since 2003, our employees are working around the globe for a wide range of customers on the most challenging projects. We assist our customers in making better decisions on where to spend their capital by demonstrating the impact of change through simulation modelling. Our Dropboard platform for planning & scheduling helps companies optimize their operations, improve customer service and maximize the use of their assets.

To learn more about this project or Systems Navigator, please contact our office at +31 (0) 15 750 1030, email us or visit the website at

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