top of page

EPS Customer Solutions and Systems Navigator partner to develop "Digital Models" for Oil Refineries

Updated: Jan 13, 2021

DELFT; November 12, 2020 – EPS Customer Solutions B.V. and Systems Navigator B.V. have formed a partnership to implement Digital Models for customers in Downstream Refining, Energy industry and Trading & Supply Companies. These customers can benefit from the extensive international experience of both Companies enabling a significant improvement in the Performance and Safe Operation of their assets including Logistics, Planning and Optimization.

Existing challenges

Downstream Oil Refineries & Terminals face many challenges; tanks are full, demands and prices are low and are forecasted to remain low for the foreseeable future. How should Terminal & Refinery operators respond to these challenging conditions? What is currently under their control? A renewed focus on Margin Optimization, Hydrocarbon losses, Energy efficiency, Cost control and Logistics may help them to increase profitability under these difficult circumstances. Analysts supplied with the power of digital models can make the right decisions to improve profitability in the current climate.

Digital Models in Downstream Oil Refining

By combining the strengths of EPS and Systems Navigator, realistic Digital models can be created that assist analysts and operators in making better decisions for refineries. Using the data trends, data analytics, discrete event simulation & scenario management technology within the Digital Model, clients are able to accurately predict the future, and anticipate their actions accordingly. By seeing the impact of their decisions on service levels in combination with operational costs, better informed decisions result in lower cost and increase market proposition. Digital Models create this competitive advantage by utilizing the combination of data and decision science; artificial intelligence in reality!

EPS has a long history in doing complex Logistics studies for Refineries all over the world. Partnering with Systems Navigator allows us to use advanced simulation models to improve these services. This ultimately allows our clients to make better decisions on capital investments & process improvements resulting in more profit. We are very excited about this partnership with Systems Navigator!” – stated Diederik Visser, EPS Managing Director.

Combined with EPS in-depth process knowledge of downstream refineries, Systems Navigator can further refine its models for decision support. The combined knowledge of both companies fuels the power of our digital model technology in this market!” – stated Rienk Bijlsma, Systems Navigator’s founder & CEO.

About EPS Customer Solutions B.V.

EPS is an independent consultancy company with a strong focus on the downstream Oil Industry. Based on extensive international experience, we bring best practices and have a track record in margin and cost optimization. Our Approach is based on hands-on support, co-creation and implementation. This intimate cooperation enables you to generate value quickly and to have a lasting impact on your operations. EPS offers World Class expertise on design and implementation of tangible solutions in technical, operational, maintenance and commercial/supply areas. Since the founding of EPS in October 2010, we have delivered value to our customers in a broad palette of disciplines.

To learn more about this project or EPS Customer Solutions B.V., please contact our office at +31 (0) 71 820 121 or e-mail us: or visit our website at:

About Systems Navigator

Systems Navigator is a global leader in advanced and predictive decision support technology. Systems Navigator assists their customers in making better decisions on where to spend their capital by demonstrating the impact of change through simulation modelling. Systems Navigator’s Dropboard platform for planning & scheduling helps companies optimize their operations, improve customer service and maximize the use of their assets.

To learn more about this project or Systems Navigator, please contact our office at +31 (0) 15 750 1030, email us or visit the website at

142 views0 comments


bottom of page