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Customer Support

Systems Navigator support hours are from 8:30 AM until 17:30 PM CET.

Customers with a valid maintenance or support contract can send a support request to:

Before submitting a request for support, please make sure that the following information is included:

  • Full contact details
  • License number
  • Software version
  • Operating system
  • Any model or project files
  • Clear explanation of the problem